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BigAl72's avatar
BigAl72
New member | Level 2
10 months ago
Solved

No files in Dropbox but it says I'm over limit

I got an email saying I've used all my space.  Pink status box says I've used 4.47GB of 2.5GB.  

 

That's interesting since I have never used Dropbox and my Files page shows absolutely nothing.

 

Any idea why I'm receiving these emails?

Storage space
  • Megan's avatar
    Megan
    2 years ago

    Hi Gazo76, I'd be happy to help! 

     

    In order for you to change from a paid to a free, Basic account you'd need to cancel your current subscription. 

     

    You can find more info on how to achieve that here. 

     

    If you have any questions, don't hesitate to let me know! 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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I got an email saying I've used all my space.  Pink status box says I've used 4.47GB of 2.5GB.  

\n

 

\n

That's interesting since I have never used Dropbox and my Files page shows absolutely nothing.

\n

 

\n

Any idea why I'm receiving these emails?

","body@stringLength":"296","rawBody":"

I got an email saying I've used all my space.  Pink status box says I've used 4.47GB of 2.5GB.  

\n

 

\n

That's interesting since I have never used Dropbox and my Files page shows absolutely nothing.

\n

 

\n

Any idea why I'm receiving these emails?

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shows 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Have you also checked Backups? www.dropbox.com/backups ?

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