We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Hannujar's avatar
Hannujar
New member | Level 2
2 months ago

My account shows there are 33GB of backups, but my Backups page is empty.

Hello,   My account shows that it's out of storage, I have only 180MB in regular files and a 33GB backup, but I don't see it anywhere else than in the subscription page. Nothing on the backups pa...
  • Hannujar's avatar
    Hannujar
    2 months ago

    Hi Nancy,

     

    I had already checked and there were no backups, but I just got the issue solved by logging out of the Dropbox desktop app, uninstalling and reinstalling it and then logging in again, now the mysterious backup is gone.