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Forum Discussion

frot 's avatar
frot
New member | Level 2
3 years ago

My account keeps saying it's full - but it isn't

Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Quota
Storage space
ALTSEOUL's avatar
ALTSEOUL
New member | Level 2
2 years ago
Sorry if it’s repetitive, have searched through here for answers before posting..
I deleted hundreds of files to make space 2 weeks ago but my Dropbox still says that it’s full. I read that it can take time for it to show up as available space online. Space is not becoming available after deleting files/folders. I checked and the files are NOT shared. Why can’t I free up available space?
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    ALTSEOUL wrote:
    I deleted hundreds of files to make space 2 weeks ago but my Dropbox still says that it’s full.

    Check your Backups page.

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