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Forum Discussion
frot
3 years agoNew member | Level 2
My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Sargo1
2 years agoNew member | Level 2
Dropbox has stopped working as it says I have exceeded my storage limit. I have completely permanently deleted all content e.g. files, shared folders, photos and have checked Events to see if I have missed anything. I have then logged off and reopened my account however the message is still there that I have exceeded my storage limit despite there being absolutely nothing stored. How can I get my account working again??
- elsar2 years agoExplorer | Level 4
I'm in the same situation as you so don't have an answer. One other thing to check is if you have any backups from an external device or a backup of your desktop/download/documents etc. Other than that, I'm also waiting for an answer on this.
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