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Forum Discussion
My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
My dropbox is indicating "Your personal dropbox is full using 2.6 regular files." I can't find the regular files that is using the space. I do not have any files in "Shared," "Deleted," "All files," etc. How do I locate these "regular files" and remove them and free up space! Thank you.
Megan
Dropbox Staff
Dropbox StaffWhen I log into Dropbox it flashes "you are not syncing, dropbox is full." I was able to locate that it is regular files and not back up files.
Backup is NOT enabled at this time. It was and somehow when I put a flash drive in it backed it up. We deleted those files from backup, but it didn't clear them out of dropbox and it is still showing full "regular files"
