You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
My account is full even after deleting my files
Hello,
Does somebody know whether it is possible to get real help from dropbox, because the chat is only sending automatic messages... Or there is no help at all?
Thank you.
Have you checked www.dropbox.com/backups to see if thats using up the quota?
Note as well that deleted items do not use up your quota so deleting them has no impact
I have a basic account but am over my quota. I have deleted all my files. There must be some hidden files, maybe backups. What should I do?
- Mark
Super User II
Have you looked at www.dropbox.com/backups ?
I tried looking at backups. It says size 0 bytes, number of files 0.
- Hannah
Dropbox Staff
Hey FrankG37, if your account is full, but you don't know which files are taking up your space, I would suggest using these steps, to see the size of any files in your account and calculate the size of any folder you might have.
