You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Lanaex
2 years agoExplorer | Level 4
My account is full even after deleting my files
Hello,
Does somebody know whether it is possible to get real help from dropbox, because the chat is only sending automatic messages... Or there is no help at all?
Thank you.
- 2 years ago
Have you checked www.dropbox.com/backups to see if thats using up the quota?
Note as well that deleted items do not use up your quota so deleting them has no impact
Mark
2 years agoSuper User II
All support options are account dependent and listed at www.dropbox.com/support. Email support is restricted to account issues OR for paying users. Phone support and chat depends upon your paid plan.
Alternatively you can ask here.
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