You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

BeAuMaN's avatar
BeAuMaN
Explorer | Level 3
4 years ago

I received a 25GB HP Promotional dropbox space increase, yet I should have received 100GB

Hello,   I took some time to review the terms of your HP Promotion: https://help.dropbox.com/accounts-billing/space-storage/hp-promotion The table indicates that HP Devices purchased on or af...
Promotions
Storage space
  • Daphne's avatar
    Daphne
    4 years ago

    Hello BeAuMaN, I hope you had a good weekend!

     

    I'd be happy to look into this further with you, so I've just sent a brief message to the email linked with your profile here.

     

    When you have the time, please check your inbox for my message and get back to me there.

     

    Thanks!

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Hello BeAuMaN, I hope you had a good weekend!

 

I'd be happy to look into this further with you, so I've just sent a brief message to the email linked with your profile here.

 

When you have the time, please check your inbox for my message and get back to me there.

 

Thanks!

mackillopsj's avatar
mackillopsj
Explorer | Level 3
4 years ago

I purchased an HP Omen laptop this year (2021) and should have received 100GBs for free. However, my laptop only had the 25GB promotion that didn't even come through when I signed up via the link. Now I am stuck with only 2GB space for 10GB of data that I need to transfer. Please help.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hey mackillopsj, thanks for joining the discussion here and sorry to hear you're having issues with redeeming your HP promotion.

    May I reach out via email to have a further look internally?
    • mackillopsj's avatar
      mackillopsj
      Explorer | Level 3
      4 years ago

      Yes please

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Sure thing mackillopsj. You've got :envelope: 

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