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Forum Discussion
Marshal mellow
27 days agoCollaborator | Level 8
I can't access my photos, as I'm being asked to upgrade my Dropbox account.
I REALLY need help, please. A very long time ago my wife and I wanted to put our photos, many of them precious, in a safe place. She suggested putting them om a USB but I said we should put them on s...
Hannah
Dropbox Staff
Hey again, Marshal mellow!
The issue here is that your account is full, correct?
So, what we need to do is find out what's causing your account to be full.
You mentioned that you checked your backups page, right? Does it show you any files there, that might be taking up your space?
Marshal mellow
12 days agoCollaborator | Level 8
Thank you Hannah but I don't know what the backups page is
- Walter12 days agoDropbox Staff
Your backups page is the page that lists the files and folders you've backed up to Dropbox Marshal mellow
Do you see anything there?
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