You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
tob145
4 months agoHelpful | Level 5
How to Sync Folder Structure and File Names to the Cloud While Keeping Files Offline
Hi everyone, I’ve just got a new computer, and I’m trying to sync my folder structure and file names to the cloud (Dropbox Family). However, I want to make sure that most of the files stay in the...
- 4 months agoSince they have the cloud icon, that’s good. The “downloading” status can be confusing, but in your scenario (you checked folders in selective sync) it means it is just downloading the metadata needed to create the local folder structure and file placeholders. So you’re good, no need to worry.
Hope this helps,
Andrew (DBoxTips)
DBoxTips
4 months agoExperienced | Level 12
Hello tob145,
By default when setting up Dropbox on a new computer it should sync the folder structure and files within as “online-only”, so that you can browse the structure, but files stay online and don’t take up space on your local drive unless you open them or specifically make them available offline via the Dropbox context menu.
Are you seeing a different behavior?
Cheers,
Andrew (DBoxTips)
By default when setting up Dropbox on a new computer it should sync the folder structure and files within as “online-only”, so that you can browse the structure, but files stay online and don’t take up space on your local drive unless you open them or specifically make them available offline via the Dropbox context menu.
Are you seeing a different behavior?
Cheers,
Andrew (DBoxTips)
- tob1454 months agoHelpful | Level 5
Thanks for your kind reply. When I first installed Dropbox in my new computer, I selected which folders I wanted to sync using Selective Sync. Now, I see that all the files and folders are 'syncing' and 'downloading', but it seems that only the names, not the actual files/folders, are being synced. It also appears that they aren't occupying storage space, but I am not entirely sure. Am I explaining myself? Cheers.
- Jay4 months agoDropbox Staff
Hi tob145, do the files and folders in your Dropbox folder have any syncing icons on them, and if so, what kind of icon?
What device are you using, a Windows or Mac device, as the icons could be different?
- tob1454 months agoHelpful | Level 5Hi. I'm using a Mac, and most of the files have a cloud icon. I know that means the files are in the cloud, but the app keeps saying that they are downloading. I just want to be sure that despite that, the files are not really downloading but just the names, so to speak. I realized that to have all the folders and files available offline, I had to select all the folders in Selective Sync. It's confusing.. Thanks
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!