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Luis3d's avatar
Luis3d
New member | Level 2
5 months ago

Help editing folders that have been shared with me

Hi, I have a basic account, my client has shared with me a link to edit the folder of his project "X", my dropbox folder is empty. When I open the link from my client, the first legend I see is that ...
Dropbox Basic
Sharing
Storage space
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Luis3d - thanks for using Dropbox and welcome to the Community!

 

Shared folders take up space on both of your accounts and if the folder is larger than your account's capacity (quota what you described is normal actually.

 

In this case, you can ask your client to open a file request for you since in that way you'll be able to upload back to their account without impacting your own quota.

 

I hope this helps!

itahoki's avatar
itahoki
Explorer | Level 3
5 months ago

Your basic Dropbox account's storage limit is likely exceeded, preventing you from uploading files to the shared folder. When a folder is shared with you, its contents count against your storage quota. To resolve this, either upgrade your Dropbox account for more storage or ask your client to invite you to their Dropbox Business account if they have one.

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