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Forum Discussion
Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space. This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring. ...
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
My dropbox says its full, but with myself and team together, we aren't even using a fraction of the allotted space. It keeps trying to get me to upgrade to business. We don't need all that, we just need what we have to work.
Dropbox says my terabyte drive is full, I deleted most of that months ago. It still says it is full, and fails to sync. There is nothing in the deleted file. I have contacted Dropbox, and have received nothing helpful. I plan to cancel, if not resolved soon.
I'm on Windows 10 and I'm getting a Traytip in the lower right hand corner of my screen that says my Dropbox is full. However, it's not, I'm only using 60% of the space available. I've confirmed this using the Dropbox settings menu, and also confirmed it looking at the web interface under account settings. The Traytip message is inaccurate and annoying, and pops up randomly throughout the day.
Here are some screenshots that show exactly what I'm seeing.
http://imgur.com/a/s3cuL- Mark
Super User II
If you have a shared folder inside your Dropbox then it uses up your quota. Therefore if you need access to it you need to get more space either via referrals, or, paying.
I added up the files and folders, and I am using about 3GB of space, but it says "9.5GB of 5.75GB used". I haven't used the 5.75 Dropbox says that I have. When I add up everything, it's less. How can I fix this?
Richard P.Super User alumni
Mark, can you post a screenshot of the following web page: https://www.dropbox.com/account#personal
That will tell us whats going on.
- Mark
Barry - same as Mark please post your screen shot.
I seem to be having a similar issue. Here's the screenshot of the account page. http://imgur.com/a/LQh4g There's a windows traytip that shows occassionally and states that Dropbox is full, but the account page and the Settings menu clearly show that I'm only at 60%.
As it says, I keep getting the "Dropbox is full" notification, but it's false. My settings screen says:
- Jane
Dropbox Staff
Hello thank you for the reply; I will try this and report back!
