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Eric120's avatar
Eric120
New member | Level 2
2 years ago

Dropbox shows I'm over-quota, even though I'm not

I have a basic plan with 8.3 GO.

I have a message that says that my Dropbox is full. However, when a check my folders on my computer, I am supposed to use 1,7 GO and all my files are synced. So, I don't have files on web version that are not on my computer.

 

So, my question is why is there a difference between my storage on my computer and on the web version?

Desktop
Error Messages
Storage space
Web
  • Rich's avatar
    Rich
    2 years ago
    Eric120 wrote:

    when a check my folders on my computer, I am supposed to use 1,7 GO and all my files are synced.

    Check your Backups page.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Eric120 wrote:

    when a check my folders on my computer, I am supposed to use 1,7 GO and all my files are synced.

    Check your Backups page.

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