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Forum Discussion

Setgirl's avatar
Setgirl
New member | Level 2
6 months ago

Dropbox says my box is full, but when I check it seems like it isn't.

I have seen older posts about this so am writing again. Dropbox says by box has reached it's limit and I have to upgrade. I don't want to because I don't use it that much. I have deleted almost every...
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Storage space
  • Rich's avatar
    Rich
    6 months ago
    Setgirl wrote:

    Dropbox says by box has reached it's limit and I have to upgrade. ... I have deleted almost everything in it, so I don't understand why this is happening.

    Have you change your Backups page? What does the Plan page show for your usage?

Johnnz59's avatar
Johnnz59
New member | Level 2

Good evening

I have been receiving messages to advice my Dropbox is full. I am on the 2GB free of charge plan.
I am now wanting to delete files to free up space again, however it is not showing any files to delete. I am also unable to sync, as the third device could potentially be the i-Pad I no longer have in my possession.

What are my options please other than just deleting my account?

 

Thank you

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 months ago
Johnnz59 wrote:

I am now wanting to delete files to free up space again, however it is not showing any files to delete.

Check your Backups page.

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