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Forum Discussion
Dropbox says my box is full, but when I check it seems like it isn't.
I have seen older posts about this so am writing again. Dropbox says by box has reached it's limit and I have to upgrade. I don't want to because I don't use it that much. I have deleted almost every...
Setgirl wrote:
Dropbox says by box has reached it's limit and I have to upgrade. ... I have deleted almost everything in it, so I don't understand why this is happening.
Have you change your Backups page? What does the Plan page show for your usage?
Rich
Super User II
Super User II
Setgirl wrote:
Dropbox says by box has reached it's limit and I have to upgrade. ... I have deleted almost everything in it, so I don't understand why this is happening.
Have you change your Backups page? What does the Plan page show for your usage?
That was it. I have just worked on a show that involved a lot of people and folders and large shared files, which was the only thing left in the box...I don't quite understand why that never happened before, but in any case, deleting that and the everything in the deleted files folder took care of it. Thanks so much !
- Rich
Setgirl wrote:
deleting ... everything in the deleted files folder took care of it.
Glad to hear it's sorted now. Keep in mind that files in the Deleted Files section do not take up space in your account. There's no need to permanently delete files to gain more space as the space used by those files was already reclaimed when you first deleted them.
Oh, I wondered about that as I did it ! I have all the important stuff, so it's not a problem. Thanks for telling me. The only time I ever use it is when working with other people who use it, so I don't pay much attention !
The computer is still a mystery to me....I am really a dinosaur.
