You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

b. k.'s avatar
b. k.
Explorer | Level 4
9 months ago

Dropbox says it's full, but where is the content?

Dropbox says that it is full. I have delete all files I donot need and a have some 500 Mb retained in an account of 5.25 G. Where are the other files?   I maybe missed the automatic upload of a...
Storage space
  • Hannah's avatar
    Hannah
    9 months ago

    Hey b. k., did you get a chance to check the backups page to see if there are backed up files taking up your space?

     

    Keep in mind that shared folders also take up space in each member's account, so make sure to check if you have any shared folders as well.

b. k.'s avatar
b. k.
Explorer | Level 4

As far as I know I have not enabled any backup in Dropbox. Single folders have served as backup folders.  Furthermore I have any account's plan as far as I know.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey b. k., did you get a chance to check the backups page to see if there are backed up files taking up your space?

 

Keep in mind that shared folders also take up space in each member's account, so make sure to check if you have any shared folders as well.

  • b. k.'s avatar
    b. k.
    Explorer | Level 4
    9 months ago

    Finally I saw on the backup page the 5.6 Gb of the automatic backup which I never authorized. I removed it and the accound is working again, Thank you very much.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      We're glad to hear it's sorted now and thanks for keeping us in the loop too b. k. 

       

      See you around the Community and have a lovely weekend! 

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