Dropbox says I'm out of storage even after deleting many of my files

Question

I deleted loads of photos, videos and files but dropbox still says I am out of storage space.&nbsp;
What's up with that? How can I fix it?&nbsp;
&nbsp;

Walter · Answer

Hi there Susan P.11 - sorry to hear about this.
&nbsp;
Could you clarify what's shown in your plan page in regards to your quota exactly?
&nbsp;
This will help us assist further.&nbsp;

Susan P.11 · Answer

Your Personal Dropbox account is fullUsing&nbsp;14.8 GB&nbsp;of 3.25 GB&nbsp;&nbsp;&nbsp;Regular files (14.5 GB)&nbsp;Backup (0 bytes)&nbsp;Replay (0 bytes)&nbsp;Shared files (262.3 MB)

Susan P.11 · Answer

Also my current plan is basic

Walter · Answer

I see, thanks for the additional information Susan P.11&nbsp;
&nbsp;
Do you see any folders that might be taking up this space on your homepage by any chance?

M K.6 · Answer

I have just experienced the same issue.&nbsp; Same case facts, but I'm only at 8.78 GBThen I believe Dropbox synced once.Now it will not sync anymore with the error message occurs both times on my device, but no errors on my MS W10 machine??I notice also about a year+ ago that after retiring another, my third syncs item a pc that We couldn't replace it on drbox&nbsp;

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Dropbox says I'm out of storage even after deleting many of my files

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