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Explorer | Level 4

11 months ago

Dropbox referral not working - it shows as "ineligible"

Hi, I was referred to Dropbox by my friend and none of us got the additional storage. It says ineligible and I've never even used Dropbox before.. This is my first time.. Can someone help me pl...

Referrals

Storage space

BethemBrown

Helpful | Level 6

11 months ago

Hello Steven424

I had the exact same problem a few days ago, and posted here. Some Dropbox staff member saw it and handled the problem for me. Hannah helped me, so either wait for a staff member to notice or open up a new discussion.

PS - maybe it helps that I tagged her idk 🙂

Megan

Dropbox Staff

11 months ago

Hey there, Steven424!

It definitely helped that BethemBrown tagged us. I was able to locate your ticket number, and replied back.

I'll see you there!

Steven424
Explorer | Level 4
11 months ago
Hi Megan!

I replied back to your email. Thank you for looking into this for me.

Steven

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It says ineligible and I've never even used Dropbox before.. This is my first time.. Can someone help me pl...","body@stringLength":"801","rawBody":"

Hi,

I was referred to Dropbox by my friend and none of us got the additional storage. It says ineligible and I've never even used Dropbox before.. This is my first time.. Can someone help me please?

Thank you,

Steven

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Hey there, Steven424!

It definitely helped that BethemBrown tagged us. I was able to locate your ticket number, and replied back.

I'll see you there!

","body@stringLength":"794","rawBody":"

Hey there, !

It definitely helped that tagged us. I was able to locate your ticket number, and replied back.

I'll see you there!

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Hello Steven424

PS - maybe it helps that I tagged her idk 🙂

","body@stringLength":"591","rawBody":"

Hello Steven424

I had the exact same problem a few days ago, and posted here. Some Dropbox staff member saw it and handled the problem for me. helped me, so either wait for a staff member to notice or open up a new discussion.

PS - maybe it helps that I tagged her idk 🙂

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Dropbox referral not working - it shows as \"ineligible\"","moderationData":{"__ref":"ModerationData:moderation_data:767218"},"body":"

Hi Megan!

I replied back to your email. Thank you for looking into this for me.

Steven

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Hi !

I replied back to your email. Thank you for looking into this for me.

Steven

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