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Forum Discussion

WhyForceAUsernameToReadForum's avatar
WhyForceAUsernameToReadForum
New member | Level 2
2 years ago

Dropbox is lying that I am out of storage

My files are no longer syncing with another app due to dropbox incorrectly stating that I am out of storage. I just deleted almost everything (which still wasn't over storage even then) but it didn't...
Storage space
WhyForceAUsernameToReadForum's avatar
WhyForceAUsernameToReadForum
New member | Level 2

Thank you - this was the issue. I had no idea Dropbox had suddenly decided to backup my entire laptop and the UI didn't show it as far as I can tell. Many thanks for the quick resolution!

Jean Chan's avatar
Jean Chan
Explorer | Level 4
2 years ago

How soon it take to refresh the storages ?

 

As i deleted the backup files. Dropbox still shows i used up 23GB

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Jean Chan, I'm sorry to see you're having an issue with your storage.

     

    Can you check the plan tab in your account settings, to see how much usage it reports there?

    • Jean Chan's avatar
      Jean Chan
      Explorer | Level 4
      11 months ago

      Using 23.3 GB of 23.25 GB

       

      But i have calculated all my files. It doesn't add up to 23.3Gb

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