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Forum Discussion
Dropbox is lying that I am out of storage
My files are no longer syncing with another app due to dropbox incorrectly stating that I am out of storage. I just deleted almost everything (which still wasn't over storage even then) but it didn't help. I only have one folder left, which takes up only 22MB. But Dropbox is lying that I am using 2.08GB out of my allocated 2GB. My account info says all 2.1GB are personal, no shared files at all. Screenshot 1 shows how my only folder is 22MB. Screenshot 2 shows Dropbox lying that I have used up everything.
Anyone know how I can fix this?
Have you deleted your backups at www.dropbox.com/backups ?
- Mark
Super User II
Have you deleted your backups at www.dropbox.com/backups ?
Thank you - this was the issue. I had no idea Dropbox had suddenly decided to backup my entire laptop and the UI didn't show it as far as I can tell. Many thanks for the quick resolution!
How soon it take to refresh the storages ?
As i deleted the backup files. Dropbox still shows i used up 23GB
