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Forum Discussion
SpaceFull
3 years agoExplorer | Level 3
"Dropbox is full"
I'm logged into https://www.dropbox.com/ from browser It says "Dropbox is full" 1. Uninstall the Dropbox app 2. Missing files in "All Files" 3. Dropbox (Personal) space on my plan 630.4GB/2GB i...
- 3 years ago
Do you mean that you enabled computer backup on your Dropbox account and it filled up your quota?
Is the issue resolved now or would you like further help perhaps?
SpaceFull
Explorer | Level 3
Thank you
Currently supported by Dropbox support
if you know anything i would like to share
Nancy
3 years agoDropbox Staff
Glad to hear our support team is looking into this, SpaceFull.
If you have a ticket number from your convo with them, feel free to send it over.
Thanks!
- SpaceFull3 years agoExplorer | Level 3
There was an answer from the support that "the second and subsequent devices will be saved to the basic plan of Dropbox".
I misunderstood that the number of units would be 0 by "disabling backup".
It is expected to be resolved by permanently deleting the deleted files.
I just needed to get the Dropbox Backup specs right.- Nancy3 years agoDropbox Staff
Do you mean that you enabled computer backup on your Dropbox account and it filled up your quota?
Is the issue resolved now or would you like further help perhaps?
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