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Forum Discussion

Randyalan99's avatar
Randyalan99
Helpful | Level 5
2 years ago

Clarification Storage Quota Full but no changes after deletion of files.

Hello,   I am having an issue many seem to be having where my quota storage is full, but not matter how many files/folders I delete (whether that's team shared, shared with me, or personal) nothing...
Account Settings
Storage space
  • Randyalan99's avatar
    Randyalan99
    2 years ago

    I just logged in after sleeping on this. Haha you are right. And I just found in the admin console where it says, the quota refreshes every 8 hours. Seems crazy it takes that long to update your usage. 

Randyalan99's avatar
Randyalan99
Helpful | Level 5
2 years ago
No backups unfortunately.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    If you are on a Team account as ridiculous as it sounds it can take a few hours to update. 

     

    If it doesnt work after that I'd suggest contacting support

    • Randyalan99's avatar
      Randyalan99
      Helpful | Level 5
      2 years ago

      I just logged in after sleeping on this. Haha you are right. And I just found in the admin console where it says, the quota refreshes every 8 hours. Seems crazy it takes that long to update your usage. 

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