You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Craig D.2's avatar
Craig D.2
New member | Level 1
9 years ago

Can't upload files due to "insufficient space"

I have used 23gb of 1tb storage, but am not allowed to upload a 35gb folder because there isn't "enough free space." What am I missing?
Desktop
FAQ
Storage space
  • Rich's avatar
    Rich
    9 years ago

    Are you sure it's not your local hard drive that's out of space? What is the exact message you're receiving.

  • Craig D.2's avatar
    Craig D.2
    9 years ago

    Thank you, Rich R.

    I've unlinked the files, and can now upload what I want.

Elisabeth B.1's avatar
Elisabeth B.1
New member | Level 1
9 years ago

I received an email that said the following: 

'Your Dropbox is no longer syncing because it's full. That means we can't back up new files you add to your Dropbox or sync to your other devices.

To get your Dropbox back to shape, upgrade to Dropbox Pro and get 1 TB (1,000 GB) of space, plus powerful sharing features.'

I already have Dropbox Pro - why am I getting this message? I have only used 30.5 GB out of 1.01 TB

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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