We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

JP Rosa's avatar
JP Rosa
Explorer | Level 3
2 years ago

Cant get rid of external drive. What can I do?

My drop box is empty and I was getting constant request to upgrade / no space. I think I worked out that this was caused by an external drive that I certainly never asked DB to back up, but, whatever...
Computer Backup
Dropbox Backup
Error Messages
Storage space
JP Rosa's avatar
JP Rosa
Explorer | Level 3

Found the drive and deleted it in dropbox/backup/all / Thanks to the twitter folks.

 

The consoles, portals and all else do not point to this specific folder, where one can ACTUALY delete a backup.

Please update your guides, this should have been simple.

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi JP Rosa, happy Monday! 

 

Glad to see everything is back on track for you. If you need anything else, we'll be one post away.

 

Thanks! 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!