You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

prestonfu's avatar
prestonfu
New member | Level 2
11 months ago

Can't clear backup, where can I locate it?

My profile has 2GB of backups that don't appear anywhere on my profile other than usage. How can I clear them?

Computer Backup
Dropbox Backup
Storage space
  • Megan's avatar
    Megan
    11 months ago

    Hi prestonfu, thanks for posting here today! 

     

    Let's start with your Backup page online. 

     

    Would you mind checking for any active Backups there, and then remove them from there?

     

    Let me know how it goes! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hi prestonfu, thanks for posting here today! 

     

    Let's start with your Backup page online. 

     

    Would you mind checking for any active Backups there, and then remove them from there?

     

    Let me know how it goes! 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!