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Forum Discussion

prestonfu's avatar
prestonfu
New member | Level 2
9 months ago

Can't clear backup, where can I locate it?

My profile has 2GB of backups that don't appear anywhere on my profile other than usage. How can I clear them?

Computer Backup
Dropbox Backup
Storage space
  • Megan's avatar
    Megan
    9 months ago

    Hi prestonfu, thanks for posting here today! 

     

    Let's start with your Backup page online. 

     

    Would you mind checking for any active Backups there, and then remove them from there?

     

    Let me know how it goes! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi prestonfu, thanks for posting here today! 

     

    Let's start with your Backup page online. 

     

    Would you mind checking for any active Backups there, and then remove them from there?

     

    Let me know how it goes! 

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