You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

guruuno's avatar
guruuno
Helpful | Level 6
11 hours ago

ACTUAL SPACE BEING USED TO COMPARE ONLINE VS OFFLINE

I wish to view my actual use of storage online vs. offline.

If I choose to make available offline, then they should be equal.

All past searches as well as Google searches reference old screenshots and nothing relevant to what exists today.

Mac, is my PC, cloud is your Dropbox.

If cloud says XYZ Gb is being used (12345,000 files, as and example) local PC should equal with XYZ GB and 12345,000 files being stored locally.

How do I see, compare, validate, check?

WHY is this becoming such a challenge to use?

All the complaining in these forums, yet nothing seems to actually be easy!

  • guruuno's avatar
    guruuno
    Helpful | Level 6

    AS PER ONLINE REPORT VIA APP=Personal Dropbox space

    Using 395.5 GB of 2.03 TB, Regular files (391.7 GB), Backup (0 bytes), Replay (0 bytes),Shared files (3.7 GB), Unused space (1.6 TB)

    AS PER ON MAC DROPBOX FOLDER

    424,776,499,673 bytes (425.25 GB on disk) for 158,304 items

    Where are the missing files, why are they not syncing to cloud, why is there no ###,### ITEMS as shown on the desktop OS and not showing on the cloud referenced app?

    Just to be clear here, mass confusion, why?  SO many posts on these forums with SO many issues, what is it about Dropbox that makes life SO difficult?  

    AND, following up regarding why I cannot see managing of right context menu to make ALL OFFLINE available?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    guruuno wrote:

    AS PER ONLINE REPORT ... Using 395.5 GB ... AS PER ON MAC DROPBOX FOLDER ... (425.25 GB on disk)

    It's expected that your local Dropbox folder will often be larger than the size of the files that you're actually syncing. The Dropbox folder contains a hidden .dropbox.cache folder that Dropbox uses during the sync process and to temporarily store files deleted elsewhere (online or on other devices).

    When checking the size of the local Dropbox folder, it will include everything stored in the folder, including the hidden cache folder and any files or folders that you've told Dropbox to ignore, if any.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi guruuno, thanks for messaging the Community.

    The Dropbox cache folder can contain a lot of data in it, and while it should be emptied automatically, sometimes this doesn't happen, and might need to be emptied manually.

    Additionally, there are specific files that aren't uploaded to Dropbox which could potentially add to the local file storage, such as those listed here.

    If you have any further queries, feel free to message back.