You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

nmrjorge's avatar
nmrjorge
Explorer | Level 3
3 years ago

Zero bytes on MAC ventura

Hello

 

1st time here

 

I've having a serious issue in Mac with dropbox.

I use Mac to edit DICOM files. For each exam I have 1000+ files. So the zero files are driving me nuts, because may 3rd party software gives me error messages (zero bytes) and I can't open the exam.

Opening each one of the 1000+ files that are needed for each image is insane and not a possible option.

Other problem that I have is that I can't get the "Make available offline" option with the right mouse click.

 

So. Really in need of help here! I'm a user of Dropbox in Mac for more than 5 years and I really loved it until now. Nowadays I'm thinking in other cloud options!

 

best regards,

Nuno Jorge

Error Messages
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi nmrjorge, thanks for bringing this to our attention.

     

    What options do you see when you right click the files in Finder? 

     

    Do you see the same options when right clicking folders?

     

    A screenshot of this would help greatly!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!