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TopCat23's avatar
TopCat23
Helpful | Level 6
2 years ago

Win10 Machine - Copy Dropbox-link (inexplicably) gone

Hi,   As the subject line says, the Copy Dropbox-link option is gone. Installed latest version of Dropbox, everything looks synced and nice.   Only way to send a link to a folder or file is...
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  • TopCat23's avatar
    TopCat23
    2 years ago

    Hi,

    not sure how 3rd party apps would affect the missing link-issue.

    I did not disable any other apps , but I have completely removed Dropbox from my machine (uninstalled it through Add/remove programs).

    A fresh installation (after restart) solved the issue I had, the "Copy Dropbox link" field is now back and working properly.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Rytis, thanks for posting here! 

 

Well done on the troubleshooting too! Can I send you an email, in order for us to have a closer look into this?

 

Keep me posted!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Rytis, I just messaged you, so we'll continue there!

    • nrlincoln's avatar
      nrlincoln
      New member | Level 2
      6 months ago

      Win11, modern Dell PC. Yet again the Copy Dropbox Link and all other iterations have disappeared when I right-click.

       

      I removed and reinstalled Dropbox only last week to get rid of this issue. Don't tell me I've got to do it again. I've not changed any settings on the PC. This has to be an issue at your end.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        6 months ago

        Hey nrlincoln, sorry to hear that.

         

        Is the Dropbox app running and syncing files otherwise?

         

        What's the sync status and version of the app, when you hover your mouse over the Dropbox icon in your system tray?

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