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Forum Discussion

Lindanew's avatar
Lindanew
Explorer | Level 4
12 days ago

Why is my Documents folder in my Dropbox folder?

After many years using the same computer, we purchased a new one. There are many things different from the "old days".  I feel like a total newbie!   I somehow ended up with my documents folder in Dr...
Desktop
Dropbox Basic
Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Lindanew, thanks for bringing this to our attention.

Do you know if you've activated the Dropbox Backup feature?

You can check this by viewing this page on your account.

This will help me to assist further!

Lindanew's avatar
Lindanew
Explorer | Level 4
9 days ago

Thank you for writing.  I checked the page and it says Backups  0 bytes  No files  

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    9 days ago

    Thanks for clarifying that for us Lindanew  

    Can you please send us a screenshot of what you're seeing on your computer so that we can have a visual too? Since you've not backed up any files or folders to Dropbox, I'm not quite sure about the issue you're facing, that's why I'm asking.

    • Lindanew's avatar
      Lindanew
      Explorer | Level 4
      9 days ago

      Hi Walter, Thank you for reaching out.  I don't know how to do a screen shot on the computer.  I opened the list that shows all the different items on my computer, under categories like Quick Access, One Drive,  Dropbox,       This is what the address says at the top of the list .   C:\Users\gljcm\Dropbox\Documents\Alan June 22\ALAN\Documents\BOB'S 70th BIRTHDAY\70 B'DAY WISHES BOB  I have tried to do a screenshot, but it says it is too large. 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        9 days ago

        Hi Lindanew, hope it’s OK if I jump in. Is it possible you simply dragged the Documents folder within Dropbox on your computer? 

         

        If you go to this page, do you see your Documents folder there?

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