You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Why can't I upload files to my Dropbox account?
I have used dropbox for years, I believe a new version was just installed and now I can't upload files. A simple video clip 848MB. It comes up Error and lost connection. I have internet connection so...
Hi djfrankief,
Let' s check on some things together:
1) Make sure you have configured your Antivirus/Firewall software to allow Dropbox to run.
2) Make sure you are not running a Beta version of the Dropbox app :
1. Log in to www.dropbox.com using your web browser.
2. Click on your name at the top right corner of the page.
3. Click on "Settings".
4. From the "Profile" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.
5. Then download the latest stable version of the Dropbox desktop application. Once you install the stable build, it might take some time to re-index the files and sync any pending changes.3) Check for incompatible file names - You can use Dropbox's "Bad Files Check" webpage here to determine which files are not syncing due to incompatibilities:
4) If you made sure all of the above are configured correctly, please raise a ticket with our support team providing the context of the issue so that we can check what's going on.Let me know if you need further help!
Thanks!
I can not upload an excel file to dropbox.
I need to upload 3900 files of 98 gig in total. When I do this the remark from drop box is that it can only load 3000.
what must I do.
