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Forum Discussion

JCRCAN's avatar
JCRCAN
Explorer | Level 3
11 months ago

Why are my files outside the Dropbox folder being synced to Dropbox?

Why unexpectidly, all my files appear with the Dropbox logo icon on my PC, as shown below?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi JCRCAN, thanks for messaging the Community!

     

    It looks like you might have activated the Dropbox Backup feature on your account, since the Documents folder shows the sync icon.

     

    You can disable it by following these steps.

     

    If you need any further assistance, please let me know!

    • JCRCAN's avatar
      JCRCAN
      Explorer | Level 3

      Thanks for your quick reply. Unfortunatly I can't find the proper Dropbox Icon with the "Synchronisation and Sauvegarde" line of command. My account set up must be wrong.

      I used it initially to receive files from others and now I realize that all my personal files seem to be stored on Dropbox.

      No surprise that I have been recently informed by Dropbox that my storage space needed to be extended. However it was not my choice to use Dropbox as a back-up system, since I do it myself.

      And now I am stock with this situation. Any other clue to get out of that?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Could you check to see if the backup is visible on the Dropbox site instead, and if you can disable it from there?