You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JCRCAN
11 months agoExplorer | Level 3
Why are my files outside the Dropbox folder being synced to Dropbox?
Why unexpectidly, all my files appear with the Dropbox logo icon on my PC, as shown below?
Jay
11 months agoDropbox Staff
Hi JCRCAN, thanks for messaging the Community!
It looks like you might have activated the Dropbox Backup feature on your account, since the Documents folder shows the sync icon.
You can disable it by following these steps.
If you need any further assistance, please let me know!
- JCRCAN11 months agoExplorer | Level 3
Thanks for your quick reply. Unfortunatly I can't find the proper Dropbox Icon with the "Synchronisation and Sauvegarde" line of command. My account set up must be wrong.
I used it initially to receive files from others and now I realize that all my personal files seem to be stored on Dropbox.
No surprise that I have been recently informed by Dropbox that my storage space needed to be extended. However it was not my choice to use Dropbox as a back-up system, since I do it myself.
And now I am stock with this situation. Any other clue to get out of that?
- Jay11 months agoDropbox Staff
Could you check to see if the backup is visible on the Dropbox site instead, and if you can disable it from there?
- JCRCAN11 months agoExplorer | Level 3
Yes I can see my Document directory on the DropBox site as shown below:
And when I enter in th Backup page this is what I am invited to do:
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!