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Forum Discussion
Chris R.
8 years agoCollaborator | Level 10
Where's all the links (green ticks) gone?
I know that the end of Public folder support is from today, but ALL links from my Dropbox folder have now gone. I can't share a file from ANYWHERE in the folder. There are NO green ticks.
I've quit Dropbox and relaunched - still no ticks. What [removed by moderator] is going on???
(Mac OS X Mavericks)
- I'm not wrong at all. See https://www.dropbox.com/help/9199 'Symlinks' section for at least one page where they say you need the original files in the Dropbox folder and links elsewhere. Just because its 'worked until now' doesnt mean it was supposed to.
And yes. Reinstalling will keep all safe. - Ok, I downloaded the new Dropbox (it's always done this automatically - why did it suddenly STOP today?) and now I have my green ticks back.
You did, after all, have a solution that worked for me. For that I thank you.
But why oh why did you have to complicate matters with all that nonsense about symlinks? They work, they've always worked, they continue to work. Let's leave it there.
- RichSuper User II
First, please watch your language here, and that includes using a partial spelling of the profanity. Continuing to do so could result in your posts being removed or your account suspended. Thank you.
I can't share a file from ANYWHERE in the folder. There are NO green ticks.Is Finder integration enabled? If not, enable it. If it is already, perhaps try toggling it off and on.
- Chris R.Collaborator | Level 10
What do you mean by "Finder integration"? I've never done anything like what you say before. I just used to open a Finder window and there was everything in my Dropbox folder with a green tick against it. Now there are NO GREEN TICKS. Not anywhere in the Dropbox folder.
Sometimes the ticks weren't there, but if I quit the DB app and re-launched, they reappeared. Not today.
- Chris R.Collaborator | Level 10
By the way, I've just checked in DB Preferences AND in Finder Preferences AND in System Preferences, and there is nothing there called "Finder integration". You'll have to explain what on earth you're talking about.
- MarkSuper User IIThe public links changes are server side only.
Have you tried reinstalling Dropbox? www.dropbox.com/downloading
And please note as well that Dropbox doesnt support Symlinks so you may find support tell you to remove them before they'll assist.- Chris R.Collaborator | Level 10Sorry, you're quite quite wrong. My browser bookmarks, my address book, among other things, have been connected to my Dropbox folder via symlink for years (prompted by a Dropbox Knowledge Base article!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!)
So you can tell me to remove my symlinks but it's rubbish. They've always worked. It's only today, with the ending of support for Public links, that all my links have gone.
I will try reinstalling Dropbox, but are my client Dropbox folder contents safe while I'm doing that?- MarkSuper User III'm not wrong at all. See https://www.dropbox.com/help/9199 'Symlinks' section for at least one page where they say you need the original files in the Dropbox folder and links elsewhere. Just because its 'worked until now' doesnt mean it was supposed to.
And yes. Reinstalling will keep all safe.
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