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Forum Discussion

TimB2's avatar
TimB2
Explorer | Level 4
5 months ago

When are files actually synced in the desktop app on Windows?

As the attached screenshot shows, when I look in the Dropbox manager in the Windows taskbar it simultaneously tells me that “Your files are up to date” while also listing all the files still “Waiting...
desktop
sync
Windows
  • dman1903's avatar
    dman1903
    4 months ago

    Hi Jay,

    I think the problem was a specific folder. I'm not sure, if it is somehow related to this folder having files in it which are commonly "open" within an application I use. The problem resolved itself after I rebooted my PC.

    Cheers

    Steven

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Do you see files in Finder with a cloud icon, like in this article? 

 

Are these files that are waiting to sync in the same folder, or different areas?

dman1903's avatar
dman1903
New member | Level 2
4 months ago

Hi Jay,

I think the problem was a specific folder. I'm not sure, if it is somehow related to this folder having files in it which are commonly "open" within an application I use. The problem resolved itself after I rebooted my PC.

Cheers

Steven

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Thanks for the update, and I'm glad to hear it was resolved after a reboot. 

     

    Yes, generally, if a folder or file is accessed continuously by an open app (such as a database, or a library of some sort) then it can prevent syncing since the items are technically in use.

     

    Enjoy your weekend!

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