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Forum Discussion

andreas781's avatar
andreas781
Collaborator | Level 9
3 years ago

what happens if deltasync upload doesnt complete and i close PC

well my question is simple, if i am uploading deltasync data to a file, lets say a video file (that i have made minor changes) and at that time i close PC. then PC breaks never opens again so i have ...
  • Megan's avatar
    Megan
    3 years ago

    Hey andreas781, I'd be happy to answer this one for you! 

     

    You mentioned DeltaSync. Do you use an API to connect that with Dropbox, or an integration? 

     

    Now, as for your syncing question the general rule of thumb is that whether you're using our app directly, or a third party app, Dropbox needs time to sync the changes. 

     

    If you close the device, before that has happened, then the changes won't be visible to Dropbox. 

     

    Let's say you have file A and you last update the file on Monday, and everything syncs to the web without an issue. All good so far. If you update it on Wednesday using a third party app, or even our app, but the changes don't have time to sync, you'll only have Monday's version visible. 

     

    If you have any questions, let me know. 

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