You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Kat6
4 years agoHelpful | Level 6
Video .mov Files transfer as Jpegs
I just transferred 18 videos in the .mov format using my Mac desktop (up to date, running Catalina). They each took 5 minutes or so to transfer, as would be expected. However, when they transferred,...
- 4 years ago
Haha, leave it long enough, and we'll answer our own questions. Yes. My photos all transferred as jpegs, but today I learned that jpegs can be different sizes, so my iPad photos will go up to Dropbox in their original size from my iPad and will be downloadable by my Mac in their original size.
Kat6
Helpful | Level 6
Hi Jeff, I just tried something for my Mac. I uninstalled Dropbox and reinstalled, and re-linked my Dropbox folder in Finder. From there I was able to synch and move the movies into the Dropbox folder, and now they're properly at Dropbox. I'm still not sure what to do about the iPad photos, so maybe you can help with that?
Kat6
4 years agoHelpful | Level 6
Haha, leave it long enough, and we'll answer our own questions. Yes. My photos all transferred as jpegs, but today I learned that jpegs can be different sizes, so my iPad photos will go up to Dropbox in their original size from my iPad and will be downloadable by my Mac in their original size.
- Jay4 years agoDropbox StaffThanks for the update, Kat6, if you need any further assistance, please let me know.
Enjoy your week ahead!- bigbrad543 years agoExplorer | Level 3
I just tried uploading a video file (.mov) from my iPhone 13 using the Dropbox app and it also transferred as a jpeg. How do you fix that?
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