We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Susanna's avatar
Susanna
New member | Level 2
8 years ago

Uploaded photos are lower resolution?

I've just uploaded some photos to Dropbox from my iphone6, but the uploaded images are of much lower resolution (and as a result poor quality) compared to the originals - how do I save my photos at th...
Sync
upload
  • Rich's avatar
    Rich
    8 years ago
    Files uploaded to Dropbox are uploaded in their original resolution. If you're viewing these files through the Dropbox website, then what you're seeing is just a preview of the original file. The original, unmodified file will be seen in its full resolution when downloaded and opened on a computer.
Rich's avatar
Rich
Icon for Super User II rankSuper User II
Files uploaded to Dropbox are uploaded in their original resolution. If you're viewing these files through the Dropbox website, then what you're seeing is just a preview of the original file. The original, unmodified file will be seen in its full resolution when downloaded and opened on a computer.
francaisgirl7777's avatar
francaisgirl7777
New member | Level 2
4 years ago

I am viewing my videos through the Desktop version and my 4K videos are being downgraded to 720P.

 

I'll go back to Google Drive where they play in full resolution.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!