You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

chinchilla13's avatar
chinchilla13
Explorer | Level 4
2 years ago

"Upload from" option in Camera Uploads missing on Android

Hi, Me and my friend both run android with different phones (mine is google pixel and hers is huawei P10). But our dropbox app version is the exact same 310.2.2 on her phone in the camera uploa...
Android
Camera uploads
Dropbox Backup
Mobile
Sync
  • Walter's avatar
    Walter
    2 years ago

    Hey chinchilla13, thanks for your patience while we looked into this internally.

     

    I checked back with the team on this one and they've confirmed that the 'Upload From' feature requires Android 11.

     

    I hope this helps and sorry for the tardy reply. 

chinchilla13's avatar
chinchilla13
Explorer | Level 4

Yes Walter , but unfortunately no desirable one. Reinstalled, didn't help, option is still missing on her phone 😞

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey chinchilla13, thanks for your patience while we looked into this internally.

 

I checked back with the team on this one and they've confirmed that the 'Upload From' feature requires Android 11.

 

I hope this helps and sorry for the tardy reply. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!