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JLP4's avatar
JLP4
Explorer | Level 3
2 years ago

Unable to remove user from shared folder.

Hello,   I have a user that I'm trying to remove but can't. The email address that is associated has a # at the end.   Thank you.    
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  • Megan's avatar
    Megan
    2 years ago

    Hey JLP4, at the moment, and since the user has deleted their own Dropbox account, you can't delete remove them off of the shared folder. 

     

    I'll forward your feedback on this to the appropriate areas so we can continue to improve.

JLP4's avatar
JLP4
Explorer | Level 3

Hi Megan,

I'm doing fine.

How would I remove them?  They are no longer part of our group.

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey JLP4, at the moment, and since the user has deleted their own Dropbox account, you can't delete remove them off of the shared folder. 

 

I'll forward your feedback on this to the appropriate areas so we can continue to improve.

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