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Forum Discussion

neillan6's avatar
neillan6
Explorer | Level 4
2 years ago

Unable to fix sync issue

I have 6 sync issues, but not being able to fix. If I clicked 'go to file', it will take me the default document folder in windows 11, not being able to identify these files.  These 6 sync issues are...
desktop
Error Messages
sync
  • Hannah's avatar
    Hannah
    2 years ago

    Can you download them from the website, then delete them from their location and then drag and drop them to their location through the Dropbox folder, to see if that helps?

neillan6's avatar
neillan6
Explorer | Level 4
I located them online, not in local folder. What should I do next?
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Can you download them from the website, then delete them from their location and then drag and drop them to their location through the Dropbox folder, to see if that helps?

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