You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
6 years ago

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
desktop
sync
  • Emma's avatar
    Emma
    6 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

LuisA1's avatar
LuisA1
Icon for Dropbox Staff rankDropbox Staff
Hi everyone,
 
I’m a member of the Dropbox desktop application team.
 
First off, I’d like to thank you all for your feedback on this. 
 
Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
 
That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
 
Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
 
We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 
Emma's avatar
Emma
Icon for Community Manager rankCommunity Manager
6 years ago
LuisA1 wrote:
Hi everyone,
 
I’m a member of the Dropbox desktop application team.
 
First off, I’d like to thank you all for your feedback on this. 
 
Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
 
That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
 
Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
 
We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

Hi all, 

I've checked with the team and this has been released to the current stable version v73. 

It is available now for download, but your devices should also automatically be updated to this version soon.

Thanks once again for your patience and feedback!

  • videophage's avatar
    videophage
    Helpful | Level 6
    6 years ago

    May 15th :

    I'm saving the kind words and thanks for that upcoming day.

      • MikeW1's avatar
        MikeW1
        Helpful | Level 6
        6 years ago

        I downloaded the beta version, and it does show the time to sync again.  With that, you can fairly say that the issue has been resolved.

  • alison b.11's avatar
    alison b.11
    Helpful | Level 5
    6 years ago

    Too little, too late. I've moved on to Sync.com.

    Twice as much space for same price.

    Faster uploads. And doesn't drop downloads from website files. Spent much of yesterday dealing with failing dropbox downloads from cloud. Ugh.

  • Koichi N.'s avatar
    Koichi N.
    Explorer | Level 3
    6 years ago

    I note that Emma from Dropbox wrote in May that this feature was released in version 73, however I am not seeing it with my current version 77. I have just been advised by a Dropbox Support adviser that it was never actually implemented, could I therefore ask if anyone is aware when it is likely to be released?

    • ripchord's avatar
      ripchord
      Helpful | Level 6
      6 years ago

      It is, in fact, in my current version (77.4) and has been for some time. 

      • ElJayBronxNY's avatar
        ElJayBronxNY
        Helpful | Level 6
        6 years ago

        I just tested 77.4 (been using the feature) and it works perfectly there. I uploaded a short video clip and hovered over the Dropbox icon in the System tray (using Windows 10). The information that came up included the estimated time remaining. This matter has been fixed and I doubt it's going away again after 22 pages of controversy when they tried to take it away!

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Hey Koichi N., following-up from your post here, I can see that you’ve already submitted a ticket via our Official Support channel & you’ve been discussing your options with my colleague. While I’ve made sure to include a copy of your comments on your ongoing correspondence, kindly note that it would be best for you to refer to this email chain for an update, as you’ve already made some progress there.
       
      I hope that this gets resolved soon for you & we’re always here in case there’s anything else we can do to help you. Thanks! 

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