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Forum Discussion
Time Left in Sync has been removed from the desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
Mandelko
Yes, I think most of us are aware of this. Although this completely defeats the purpose of using Dropbox for a lot of people I know (myself included), where we use it as an integrated part of our file systems, so the upload/download part is automatic.
I feel I need to clarify this, because I don’t want anyone responsible at Dropbox to take a look at this thread and say, “but it’s still available, use it that way!”
It might be valid, if you have occasional file transfers, I’m syncing thousands of files on a daily basis, this “product” is seriously crippled in this state.
druidbox Team
What about offering an apology for us, this “yeah, we heard you, thanks for the feedback, very much appreciated” BS is so sad to read, it’s been months that this had been f*cked up, and I’m having an annual subscription, so opting out is not as fast for me. Oh, “discounts”, you were saying? In my dreams, I guess, it is very clear at this point that your “customers” equal the “cash cows” cell in the quarterly report...
Yes, I think most of us are aware of this. Although this completely defeats the purpose of using Dropbox for a lot of people I know (myself included), where we use it as an integrated part of our file systems, so the upload/download part is automatic.
I feel I need to clarify this, because I don’t want anyone responsible at Dropbox to take a look at this thread and say, “but it’s still available, use it that way!”
It might be valid, if you have occasional file transfers, I’m syncing thousands of files on a daily basis, this “product” is seriously crippled in this state.
druidbox Team
What about offering an apology for us, this “yeah, we heard you, thanks for the feedback, very much appreciated” BS is so sad to read, it’s been months that this had been f*cked up, and I’m having an annual subscription, so opting out is not as fast for me. Oh, “discounts”, you were saying? In my dreams, I guess, it is very clear at this point that your “customers” equal the “cash cows” cell in the quarterly report...
Hi all, reporting back on Sync.com, which I'm transferring to from DB since they dropped this feature.
All is good and 2x as much space on the Pro Plan (2TB) as on DB. Other operations comparable, although I don't really use sharing.
One BIG issue for me with Sync.com is you can't preview video without downloading links. (FWIW, I teach film making, so previewing student submissions is pretty crucial).
I emailed Sync customer support and they got back to me LESS THAN 48 HOURS LATER with a somewhat awkward workaround, but it'll do as I'd rather give them my business than db, which has shown laughable contempt for the thousands of people who want the "time remaining" function back (a transparent attempt to push folks up to the next tier -- ugh).
- I’ve just checked out Sync as you’ve suggested and I think I’ll be switching as well! It’s a tad cheaper for more space and good customer service. The downloading video thing might be slightly inconvenient but since Dropbox still hasn’t returned the time remaining counter as they said, and the upload speeds have drastically slowed (for me anyway, not sure if anyone else has noticed that?) I have little left to entice me to stay with Dropbox.
I think it goes beyond the push-to-next-tier issue. BEFORE they dropped the feature, I was noticing longer upload times. I have VERY fast internet speed so that was not a good thing to see. I think if they don't tell you the predictive time, and substantially deliver on that time, it's harder to complain that the upload service has gotten substantially slower. That cuts down on customer-service chats (or figuring out clever things for CS to tell us when we complain about upload or download speed).
You make a very good point.
There was also the "remove from all your devices?" that arose a couple of months ago when taking files out of desktop app -- and maybe website too -- can't remember what the earlier iteration did, but this notification was new...whole thing is weird and opaque and I'm completely over db's corporate attitude. Blurgh.
