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Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
6 years ago

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
Desktop
Sync
  • Emma's avatar
    Emma
    6 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

matiasja's avatar
matiasja
New member | Level 2

Just by looking at the amount of complains in this thread it is easy to tell they screwed big time. 

It's a shame, already starting to look for an alternative provider and I bet they'll lose many customers just for removing a tiny yet crucial feature (and not providing any kind of technical justification).

Lek's avatar
Lek
Helpful | Level 5
6 years ago

Dear Dropbox, why this qestion marked as solved if its still not solved?

  • harborlighthous's avatar
    harborlighthous
    Helpful | Level 6
    6 years ago

    The reason this is marked as solved is bacsue this is a feature not a bug.

    The Project Manager on this feature should be reassigned or let go, and the Dropbox team needs to own their mistake and put the time remaining indicator back.

    It is ridiculous it has not already been rolled back.

    Again, see my comment about hubris, and lack of humility. 

    Incredibly arrogant behavior by Dropbox

    • pepe1967's avatar
      pepe1967
      Helpful | Level 6
      6 years ago

      I could understand if this was a free service like Google Drive however my company pays a sizeable subscription fee and expect to be consulted or forewarned when changes are made that impact the workflow of our remote employees. We run tight delivery schedules and the removal of this feature is impacting our B2B communication.

      • MikeW1's avatar
        MikeW1
        Helpful | Level 6
        6 years ago

        I also am paying for Dropbox.  Not commercial but personal -- still, I cannot understand why they would have taken away this valuable capability.

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