We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
MPapa
5 years agoNew member | Level 2
The folder ‘/FILES_FOR_NAME’ doesn’t exist.
I have been sent the following link:
https://www.dropbox.com/home/FILES_FOR_NAME
And when I click on it, my Dropbox opens and the following error pops up in red:
The folder ‘/FILES_FOR_NAME’ do...
Walter
Dropbox Staff
Hi MPapa - welcome to the Dropbox Community!
As this is not a shared link, rather than a copy and pasted URL from the address bar directly, what you described is normal and expected.
If they want to share a link to a folder of theirs with you, they'll need to use our shared links feature and not just copy the URL of the folder as they see in their URL bar when navigating their own account.
To do this they can use the steps outlined in this Help Center article:
Let me know if this helped!
MPapa
5 years agoNew member | Level 2
Thanks so much for your fast response Walter, I'll let the sender know. I will post once I have a new link to let you know if that solves my problem.
Thanks !
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!