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Forum Discussion

Akidd's avatar
Akidd
New member | Level 2
4 months ago

Syncing between users was very hit or miss when I used Dropbox.

The problem i had with DP was synching between users was very hit or miss. Sp we gave up and switched to WeT. Has it improved? These were never huge files (1-30MB) buy often it would takes ages for them to turn up with the other user.
(Never did get that 10th user sign up for the extra space!)
Thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Akidd, let's jump right into this! 

     

    In order for us to troubleshoot, you'd need to be currently using the app or your Dropbox account. 

     

    That is, because this problem might be there for you and not for other users, and vice versa. So we'd need to isolate it and troubleshoot accordingly. 

     

    I'd be more than happy to help on my end, but if you've moved your content to a different provider, we wouldn't be able to troubleshoot since you're not using the app. 

     

    If you still use our app, feel free to let me know more. Thanks! 

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