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Forum Discussion
Sync is getting stuck and won't complete
Sync never finishes, Every morning I check the status in the Dropbox app. It's the same 26GB that never completes. I am only using 32% of my Dropbox account, so it's not the size. I'm up to date ...
You could try finding and moving it out of the Dropbox folder petrusrung22 - renaming it might also help.
Have you rebooted your computer at all lately by the way?
I accidentally deleted some files and have now gone back to dropbox to a backup prior to the deleted files. I am downloading the deleted files to my laptop. The computer is going very slowly and for the past two days has noted- indexing 2 files, uploading 66 files and downloading 37 files. I initially had about 300,000 files downloading. I have adequate hard drive space and also adequate dropbox storage space remaining. Could it be certain files will now back up? Is is possible for me to review te files not yet backed up? And if they do not back up can I exclude backup of these files?
Thanks!
- Hannah
Dropbox Staff
Hey GLDROP, thanks for bringing this to our attention.
Since it's been a couple of days, can you let us know if you're still having this issue?
If you do and since you mentioned that you have about 300K files in your Dropbox folder, can you use our selective sync feature, to remove some folders from your Dropbox folder and see if it helps the syncing progress?
