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Forum Discussion
Sync is getting stuck and won't complete
Sync never finishes, Every morning I check the status in the Dropbox app. It's the same 26GB that never completes. I am only using 32% of my Dropbox account, so it's not the size. I'm up to date ...
You could try finding and moving it out of the Dropbox folder petrusrung22 - renaming it might also help.
Have you rebooted your computer at all lately by the way?
Hello
I have an Intel iMac just updated to Sonoma.
The dropbox appears to work and sync as normal, it's just that the icon on the menu bar at the top of the screen perpetually shows sync.
Anyone else had this issue?
Is there a new build which solves this?
Thank you
Hannah
Dropbox Staff
Dropbox StaffHey Octothorpe, thanks for bringing this to our attention.
Can you share with us the exact sync status and version of the Dropbox app, as shown when you hover over the Dropbox icon in your menu bar?
Hey Hannah
It's 183.4.7058
When it first happened with whatever version I had, I downloaded this other version but it still stays perpetually on sync.
Thank you
- Megan
Hi Octothorpe, if you access your Dropbox folder, do you see your files and folders being up to date?
What does your syncing status report at the moment?
- Hi Megan
Files are up to date and sync status is syncing (because the pop up menu allows pause etc) but it’s obviously finished, although icon persists with sync logo
Thank you
