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Forum Discussion
Sync is getting stuck and won't complete
Sync never finishes, Every morning I check the status in the Dropbox app. It's the same 26GB that never completes. I am only using 32% of my Dropbox account, so it's not the size. I'm up to date ...
You could try finding and moving it out of the Dropbox folder petrusrung22 - renaming it might also help.
Have you rebooted your computer at all lately by the way?
I moved a folder containing thousands of files into the DropBox folder, then DropBox said "Syncing 9551 files". After two days, it is still "Syncing 9551 files" or "Syncing 9552 files" or something else like that. I thought maybe I shouldn't move so many files into the DropBox folder at one time, so I moved some files out of the folder, but it didn't change anything. I wonder how I can solve the problem. My system is mac OS Monterey. Thank you for your time and help.
- Megan
Dropbox Staff
Hi Megan, thanks for your reply. I didn't think about that before ... I tried restarting the app or computer and they didn't work. I tried sign-out-sign-in the app just now, and it worked! The number of "syncing files" became much less after that. However, it stuck at "syncing 147 files". Then I check the syncing files which had been taking a long time, and deleted them (not to worry, they are not important to me), then the problem was solved.
On the other hand, I suppose if I have got some important file with the long-time-sync problem, I can just make a copy before deleting them. So that wouldn't be a problem.
Thank you for your help!
