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Forum Discussion
Stuck "importing photos..."
My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually com...
Here's an update that might help somebody, but it did not help me. I received a response (pasted below) from Dropbox support about this problem. I followed the instructions you see below, but it did not fix the problem for me. But maybe it will help one of you. I contacted Dropbox support again to tell them that it didn't work, and I will let you know if they are able to fix it (and how).
Response from Dropbox:
Currently this Pro account is joined to a free team and that is preventing you from using Camera Uploads.
The free team is viewed as a Business account which is why your photos are not uploading automatically.
To resolve this issue, you'll simply need to leave your free team. You can easily leave the team by going here:
To leave the team, click the 'Leave team' button at the top right hand side of the page. This will return your account to a personal account.
Please note that when you leave a team, you will no longer have access to any files in your team folder. If you would like to retain access to files within the folder, you can make a copy before leaving the team by following the instructions in this help center article:
