We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

James P.45's avatar
James P.45
New member | Level 2
9 years ago

Stuck "importing photos..."

My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually com...
Mobile
Sync
Michael K.109's avatar
Michael K.109
New member | Level 1
9 years ago

I've been in correspondence with Dropbox support about this. They requested some additional info and screenshots, which I just sent, and when I learn how to fix it, I'll share the solution here as well.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!